“ While prompt delivery time and stock availability is important to us, relationships are a priority. However, now that the business has grown and established a good reputation in the area, Lakhwinder says that customer service and a good working relationship with his suppliers have become just as important as price. As such, it’s vital we’re able to offer our customers a competitive price.” “ We’re based in a very competitive area, where there are five other independents and four national building materials suppliers nearby. “ I initially chose Midland Lead as a supplier based on price,” he says. Heading up a team of 15, Lakhwinder’s friendly and knowledgeable staff members provide expert advice on the store’s comprehensive product range, while also offering great customer service traits he also looks for in his suppliers.
Time working with Midland Lead: since the firm was first establishedīuilding materials supplier AK Builders Merchants, based in Southall, Middlesex, has stocked Midland Lead’s BBA-accredited machine cast lead since the firm first opened its doors nearly four years ago.Įstablished in September 2012 by Lakhwinder Singh, who remains the firm’s company director today, AK Builders Merchants offers a wide array of high-quality building materials, ranging from sand, cement, bricks and blocks to aggregate material, structural treated timber, and, of course, lead sheet.
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